CART
  1. Order Processing: Orders placed in our store are typically processed within 24 to 48 hours. Please note that all shipping requirements are handled by third-party service aggregators, such as Shiprocket.
  2. Domestic Transit Time: Domestic shipments are generally in transit for 2 - 7 days. However, due to unforeseen circumstances, transit times may extend up to 15 days.
  3. International Transit Time: The transit time for international orders typically ranges from 4 - 22 days, depending on the selected courier service. A more specific estimate will be provided at checkout.
  4. Dispatch Time: Orders are usually dispatched within 2 business days following order payment. Dispatch times may vary based on our dropshipping and fulfilment partners’ standard business hours and national holiday schedules. We strive to minimize shipment delays in these instances.
  5. Change of Delivery Address: Requests for delivery address changes can be accommodated any time before the order has been dispatched.
  6. P.O. Box Shipping: Please note that we do not ship to P.O. box addresses.
  7. Items Out of Stock: If an item is out of stock, we will hold your order until the item becomes available. Existing items in the order will be reserved during this period.
  8. Exceeded Delivery Time: If the delivery time exceeds the expected timeframe, please contact us for an investigation.
  9. Tracking Notifications: Upon dispatch, customers will receive a tracking link, if available from our delivery partner, to monitor their shipment’s progress based on the latest updates provided by the shipping provider.
  10. Parcels Damaged in Transit: Please be aware that we do not assume responsibility for products that may arrive as parcels damaged in transit.
  11. Cancellations: No cancellation once an order is processed and shipped.
  12. Returns: We do not have a returns policy. No refunds or returns are possible once the item has been dispatched for delivery.